About Little Dessert Shop
Our Address
139 Derby St, Burton-on-Trent DE14 2LF
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Outstanding service. The girl there was so delightful and helpful. Thank you for doing our afternoon tea take away and catering for our vegan as much as you could. Enjoyed a few afternoon teas here and they have all been outstanding. The delivered items are well packaged and amazing quality. Often run offers which make it outstanding value. Love the new venue, much bigger and easier to get to.
Shitty, inexperienced, rude and disrespectful employees. Will ignore you completely. When ordering, will take you repeat a small things again and again. Also, majority of things are unavailable in the menu and no indication of their unavailability on the menu.
The dessert itself was great, but the place was very unclean and poorly maintained. Please bear in mind that the staff working there were not up to hygienic standards. Honestly, I would recommend ordering online rather than dining in. The chairs were stained with things you wouldn’t want to know about, and the counter staff were slow, cocky, and unprofessional. Customer service is everything in this business—if you treat customers well, they will come back. There are a lot of areas that need serious improvement, from hygiene to service quality.
Came 20 minutes late. All that was in the Gooey Brownie blast was chocolate ice cream and vanilla ice cream. Hardly any cream, and no brownie squares or chocolate sauce Also the ice cream had ice in it. Pure waste of money and won’t be using again For £10 I would of liked a serviette and a spoon also
Great staff and service. We went in the store to try it and they gave us a warm welcome. I had the taste of heaven cheesecake with white hazelnut and it was amazing! Then the second time I ordered, there was a mixed up then the card machine failed that I had to get cash from the cash point. When I got home I noticed I didn’t get the right cakes, sauces and no ice creams. I rang them and they tried to send replacement. The replacement was still wrong but after all that palaver I just had to accept the cakes and not cause any trouble anymore. An hour later the owner himself showed up to give me the right cake, and now I have 4 cakes in the fridge! They were apologetic and were very friendly, they went over and beyond replacing it and sorting out what was missing. I would highly recommend, great staff and service.👌